When a plumbing emergency strikes, it doesn’t wait for a convenient time. Whether it’s the middle of the night or just before guests arrive, a burst pipe or overflowing toilet can quickly turn your day upside down. While calling for emergency plumbing services is always the right move, there are a few important steps you can take before the plumbing contractors arrive to prevent further damage.
This guide will walk you through exactly what to do during different types of plumbing emergencies — in simple, easy-to-follow steps. Acting fast can make a huge difference and save you from costly repairs later on.
Step 1: Stay Calm and Assess the Situation
The first and most important thing you can do is stay calm. Panic can lead to mistakes or missed steps. Take a deep breath and quickly assess:
- What is the source of the problem?
- Is water actively leaking or flooding?
- Is the problem contained in one area, or is it spreading?
- Is anyone in danger (e.g., electrical outlets near water)?
Once you understand what you’re dealing with, you can move on to the next steps.
Step 2: Shut Off the Water Supply
Most plumbing emergencies involve water where it shouldn’t be. That’s why your next move should be to stop the water flow.
How to Shut Off Water:
- Toilets: Look behind the toilet and turn the valve clockwise to shut off water to just that fixture.
- Sinks: You’ll find shut-off valves under the sink — one for hot and one for cold. Turn both clockwise.
- Washing Machines or Dishwashers: These also have nearby shut-off valves, usually on the wall behind the appliance.
- Main Water Supply: If the leak is serious or you can’t find the source, shut off your home’s main water valve. It’s often located near your water meter, in the basement, garage, or outside.
Turning off the water quickly can prevent extensive water damage.
Step 3: Turn Off Electricity (If Needed)
If water is leaking near outlets, switches, or electrical appliances, you need to shut off power to that area immediately. Go to your circuit breaker and flip the switch for the affected area. Never touch wet electronics or wiring.
If you’re unsure whether it’s safe, leave the area and call plumbing services.
Step 4: Drain Remaining Water
Once the water supply is off, there may still be some water left in the pipes or appliances. To release it:
- Open all faucets to drain excess water
- Flush toilets to empty the tanks
- Place buckets or towels under any remaining drips
This step helps reduce pressure in your plumbing system and minimizes ongoing leaks.
Step 5: Handle Small Leaks and Drips
If the emergency involves a small leak (like a cracked pipe or a dripping joint), you can take a few steps to contain it:
- Use a wrench to gently tighten any loose fittings
- Wrap the leak with plumber’s tape if you have it
- Use rags, buckets, or even plastic wrap to temporarily seal and catch water
These are only temporary fixes, but they help control the damage until emergency plumbing services arrive.
Step 6: Clear the Area and Protect Belongings
Move furniture, rugs, electronics, or valuables away from the affected area. Use towels or mops to soak up standing water. If there’s potential for flooding, lay down plastic sheeting or trash bags to protect the flooring.
Don’t forget to snap photos of the damage — this will be useful if you file an insurance claim later.
Step 7: Ventilate and Dry Out the Area
Water can quickly lead to mold and mildew. If it’s safe, turn on fans or open windows to improve air circulation. This helps dry the space faster and reduces long-term damage.
If water has seeped into carpets or walls, let a licensed plumber know — they may recommend a water damage restoration team.
Common Plumbing Emergencies and What to Do
1. Burst Pipe
- Shut off the main water supply immediately
- Use towels or a bucket to catch excess water
- Wrap the pipe with tape, cloth, or a patch kit if available
- Keep cabinets open to allow warm air to circulate around pipes
2. Overflowing Toilet
- Remove the tank lid and push the flapper valve down to stop more water from entering the bowl
- Shut off the toilet’s water valve
- Use a plunger to try clearing the blockage
- Clean up any standing water quickly to avoid floor damage
3. Clogged Drain
- Avoid pouring chemical cleaners — they can damage your pipes
- Try using a plunger or a drain snake
- If water isn’t draining at all, stop using that fixture and call for drain cleaning services
4. Leaking Water Heater
- Shut off the water valve at the top of the tank
- Turn off the power or gas supply to the heater
- Place a bucket under the leak
- Watch for signs of rust, cracks, or excessive moisture
5. Sewer Backup
- Stop using all plumbing fixtures
- Avoid contact with contaminated water
- Open windows for ventilation
- This situation requires immediate emergency plumbing services
What NOT to Do During a Plumbing Emergency
- Don’t ignore it: Even a slow leak can turn into a burst pipe if left alone.
- Don’t use chemical drain cleaners: They often do more harm than good and can worsen clogs.
- Don’t attempt major repairs yourself: Temporary patches are fine, but leave full repairs to trained professionals.
- Don’t forget to call: The faster you get in touch with emergency plumbing services, the better.
Prevent Future Plumbing Emergencies
While it’s important to know how to react during a plumbing emergency, prevention is always better than repair. Many common issues like burst pipes, clogs, and leaks can be avoided with a few basic habits and regular maintenance.
Start by scheduling routine inspections with a trusted plumber. Having a professional check your system once a year can catch small issues—like slow leaks or worn-out seals—before they turn into emergencies. They’ll also make sure your water pressure is within safe limits and that all connections are secure.
Know the age and material of your pipes. Older homes often have outdated plumbing that’s more prone to leaks and bursts. If your pipes are made of galvanized steel or cast iron, ask a plumber about potential upgrades.
Be careful about what goes down your drains. Never flush anything other than toilet paper. In the kitchen, avoid pouring grease or oil down the sink. Use drain catchers in showers and sinks to stop hair and debris from building up.
What to Keep in an Emergency Plumbing Kit
When a plumbing emergency strikes, every second counts. Having a small emergency plumbing kit on hand can help you act quickly and reduce damage before the professionals arrive. You don’t need anything fancy — just a few tools and supplies that can make a big difference.
Here’s what your emergency plumbing kit should include:
- Adjustable wrench– Helpful for tightening or shutting off fittings and valves.
- Plumber’s tape (Teflon tape)– Used to temporarily seal leaks in joints.
- Bucket– To catch dripping water or carry wet towels.
- Old towels and rags– Great for soaking up spills and blocking leaks.
- Rubber gloves– Protect your hands from dirty water and sharp edges.
- Flashlight (with extra batteries)– Essential during power outages or to see under sinks.
- Plunger– Works for both sink and toilet clogs.
- Small drain snake– Useful for clearing shallow blockages in sinks or tubs.
- Plastic sheeting or trash bags– Can be used to protect floors or wrap leaky pipes.
Keep everything in a small plastic bin or tool bag, and store it in an easy-to-reach spot — like under the kitchen sink, in a utility closet, or the garage.
Most importantly, include a notecard with the phone number of your trusted emergency plumbing services provider. When time is tight, you don’t want to waste it searching online.
Being prepared won’t stop every emergency, but it’ll definitely help you stay in control.
How to Choose the Right Emergency Plumbing Team
When you’re in a rush, it’s easy to just call the first name that pops up online. But a little caution goes a long way. Here’s what to look for:
- 24/7 availability
- Good local reviews
- Clear pricing and emergency call fees
- Licensed and insured professionals
- Friendly and responsive customer service
Plumbing emergencies are stressful, but knowing what to do can make a big difference. Whether it’s a small leak or a major flood, your quick actions can protect your home and reduce damage before help arrives.
Always turn off the water first, clear the area, and call emergency plumbing services as soon as possible. Let the professionals handle the repairs — your job is to stay safe, minimize the mess, and keep things under control until they get there.
When a plumbing emergency hits, every minute counts — and no one understands that better than Lords of Plumbing. Our expert team offers fast, reliable plumbing services to help homeowners take control of leaks, clogs, and burst pipes before the damage spreads. As trusted licensed plumbers in Beverly Hills, we arrive fully equipped to handle any situation, day or night.